Smart Transport

Can we really find transport solutions for everyone?

Policymakers have to consider the needs of the whole population when it comes to transport, but how well are they doing?

Creating a universal, inclusive and accessible transport system needs to be a priority at national and local government level.

The first step is for policymakers and transport operators to consider all the various groups who are currently reluctant to travel due to real or perceived obstacles, whether related to the car, bus, rail, tram, walking or cycling. 

They need to consider: what are the challenges presented by each group and what are the solutions? What is the best way to move people around in each user group and how can that be achieved? Are there perceptions that need to beovercome?

Smart Transport Journal considers the needs of five user groups, with an overview of the challenges facing them all.

Physical disability

Disability affects around 19% of working age people, a proportion that rises as we age.

Disabilities come in many forms, from physical to sensory impairments, many of which, while perhaps invisible to the casual observer, can have profound impacts on people’s lives. 

Despite longstanding disability legislation in the UK that trains and buses be accessible, too often they do not comply.

London Underground is considered one of the UK’s best providers for disabled travellers, as it allows them, like everyone else, to ‘turn up and go’ on their journey, in the knowledge that clear information and staff support are available. 

Age – Both old and young

As we age, our reactions slow, our eyesight declines and, in many cases, so does our mobility.

This leads to a number of challenges across transport, but the impact, if it prevents people going out, is the same.

Once you stop going out there’s a quite rapid decline in physical and mental health and wellbeing, because your horizons close in and because you aren’t meeting and talking to people.

Mental health

One-in-six people in England will experience a mental health problem in a given week, while severe mental illness affects 500,000 adults in England. 

According to Anxiety UK, “being able to successfully use transport is one of the key determinants of the extent and speed of a person’s recovery from a period of mental ill health” .

The general confusion, crowdedness and noise of transport hubs can be massive stress triggers. 

Transport poverty

Transport poverty affects more than 1.5 million people in England, and it’s a growing problem.

The term describes a lack of access to education, work, healthcare and shops because someone needs, but can’t afford, a car to get around, while public transport is either too expensive or unavailable.

Cycling and walking are cheap options, but road safety is often worse in the poorest areas, which tend to have larger roads and more people walking and cycling, because that’s what they can afford to do.

Perceptions of danger, both from traffic and anti-social behaviour, can prevent people going out, leading to greater isolation. 


Women’s experience of transport can be worlds away from men’s experiences, from harassment on the street and public transport, to how different genders get around.

According to a briefing written for the UK Women’s Budget Group on public transport and gender, in 2017 outside London a third more women than men travelled by bus, while a third more men than women travelled by train. 

Gender disparity is also apparent in cycling where, in the UK, men make 2.5 times as many trips as women. 

Read the full article on finding transport solutions for everyone from the Smart Transport Journal


Watch now: Connecting Policy To Solutions Virtual Conference 2021

Smart Transport Conference returned on June 8th & 9th, to facilitate pivotal discussions on the future of transport. 

The UK’s most senior public and private sector transport leaders discussed the impact of Covid-19, achieving the Government’s decarbonisation ambitions, the need for more efficient living and better health, and much more.

Keynote speakers included: 

Kwasi Kwarteng, secretary of state at the Department for Business, Energy and Industrial Strategy (BEIS), who spoke on BEIS's approach to decarbonising transport, particularly the electrification of the vehicle industry

Keith Williams, co-author of the Williams-Shapps Plan for Rail, who spoke on rail’s role in integrated transport, decarbonisation and innovation.

Rachel Maclean, parliamentary under-secretary of state at the Department for Transport, who discussed the future of transport and its pivotal role in a ‘green recovery’ from the pandemic.


Conference speakers

Agenda topics


Watch now

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