Smart Transport

National Express temporarily suspends services due to COVID-19

National Express has temporarily suspended all of its coach services due to the COVID-19 pandemic.

A restricted timetable is currently scheduled to resume from June 1, 2020 but this is subject to change depending on Government advice at the time.

Passengers that have booked an upcoming journey before May 31 can amend their booking for free for travel for any time in the next 12 months.

Those that don’t want to reschedule can get a full refund.

A statement on the National Express website said: “Please stay safe and well and, when the time is right, we look forward to welcoming you back on board.”

The temporary closure of National Express follows on from calls from the Urban Transport Group, the consortium of the UK’s largest transport authorities, to say that without Government support, bus and coach services outside of London were under threat.

Jonathan Bray, Urban Transport Group director, said the pandemic has meant taking unprecedented hits to revenue of both the private sector providers of urban public transport (in particular, bus operators) but also on the public sector transport authorities.

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