Smart Transport

Councils criticised for lack of clarity on Clean Air Zones

Roadside sign telling motorists they are entering Bath's clean air zone

DMN Logistics is urging councils across the UK to improve clarity on information and plans for clean air and congestion charge zones that are causing “logistical and financial problems for all delivery services”.

It argues that a lack of data on the mapping of zones is making journey planning more onerous and expensive, with many drivers facing fines they feel they have wrongly incurred.

Clean Air Zone (CAZ) and congestion charging zones are currently in operation in London, Bath, Birmingham, Oxford, Portsmouth and York, with further low emission zones coming into effect in 2022 in Bristol, Manchester, Bradford, Newcastle and Sheffield.

Nick Chadaway, managing director of DMN Logistics, said: “CAZs are clearly necessary to help lower carbon emissions in these areas, but they can be a financial burden and logistical nightmare when you have no fixed fleet or pre-pay account.

“With so little information available in an automated fashion to the zones’ boundaries and charging structure, the cost is not only that of the zone charges, but an increase in staffing costs to constantly check and manage all of the different vehicles and journeys that may potentially traverse any of these zones.”

Chadaway explained that within the logistics sector, it is common to be provided with a destination postcode that is not exact and, in these instances, delivery drivers may unknowingly take a road that is within the CAZ and incur a fine.

“Fines plus daily charges can have a damaging effect on the logistics sector as well as businesses that are still recovering post-covid,” he said.

Businesses can use the Government website to determine if their drivers need to enter a CAZ, but when a fleet is delivering hundreds of vehicles each day through numerous zones, without an easy automated way to keep on top of this, then lots of additional work is being created for all parties, he argues.

If drivers unknowingly incur a fine, they can contest it, but they may not be successful. The Traffic Penalty Tribunal states ‘if you receive a Penalty Charge Notice (PCN) you must first challenge it with the authority that issued it. If this is unsuccessful, you will receive a Notice of Rejection (NoR) of Representations letter and then can begin an appeal process’.

Our next event: register now

Smart Transport Conference November 22 LondonRegister today for our November 2022 conference

SAVE THE DATE – the next Smart Transport Conference will take place on November 22 at etc.venues, London.

25% discount until 31 May. Book now to reserve your place.

This a must-attend event for anyone who wants to understand how the public and private sectors can work together to achieve transport policy.

2021 conference

Register to attend

Comment as guest

Login  /  Register


No comments have been made yet.

Related content

Office Address
  • Smart Transport
    Media House
    Lynch Wood
    PE2 6EA
Join the community
  • Smart Transport is the UK's most important brand to bring together senior public policy makers and influential private sector leaders to showcase real-time solutions aligned to government policy.
  • Find out more
  • Insight


Welcome to Smart Transport

Welcome to the Smart Transport website, keeping you up-to-date with the latest news, insight and reports from policymakers and thought leaders.

The Smart Transport brand connects policy to solutions by bringing national government and local authority policymakers together with private sector organisations.

Contact Lindsay Greatbatch for more information.

© Bauer Consumer Media Ltd
Media House, Lynch Wood, Peterborough, PE2 6EA - Registered number 01176085 IPSO regulated logo


Smart Transport members

Smart Transport board members


Please note:
By submitting any material to us you are confirming that the material is your own original work or that you have permission from the copyright owner to use the material and to authorise Bauer Consumer Media to use it as described in this paragraph. You also promise that you have permission from anyone featured or
referred to in the submitted material to it being used by Bauer Consumer Media. If Bauer Consumer Media receives a claim from a copyright owner or a person
featured in any material you have sent us, we will inform that person that you have granted us permission to use the relevant material and you will be responsible for paying any amounts due to the copyright owner or featured person and/or for reimbursing Bauer Consumer Media for any losses it has suffered as a result.